Resident Management Companies

We recognise that it is not easy being a director of an Resident Management Company (RMC). 

It is a big commitment both in terms of time and responsibility.

The partnership between the directors of an RMC and its appointed manager is crucial for the efficient management of the building, equipment and grounds. 

We are here to enable you to live and enjoy your home free from the hassle and concerns that can arise from being a director of the RMC.

We can help by:

• Advising on the role and responsibilities of being a director of a RMC;
• Carry out all the Company Secretarial responsibilities for the company;
• Arranging and if required chairing AGMs and other resident meetings including issuing notices and preparing minutes;
• Preparing Service Charge Budgets annually for your approval;
• Managing Service Charge collections - issuing the invoices and efficient credit control management;
• Holding Service Charge funds in a dedicated Designated Client Bank Account;
• Dealing with individual owners and tenants correspondence, emails and telephone enquiries. Through our website residents have the ability to view important documents and notices relating to their building and report any emergency or regular maintenance issue 24 hours a day, 365 days a year;
• Ensuring compliance with your Health and Safety obligations;
• Carrying out regular inspections of the communal areas and grounds;
• Preparing, with an independent surveyor when appropriate, a Planned Maintenance Programme (or a Capital Expenditure or Capex Plan) for future major works, such as redecorations, the replacement of plant and equipment or other large expenditure;
• Ensuring your consultation obligations under Landlord and Tenant legislation is fully complied with;
• Preparing, with an independent surveyor when appropriate, a specification for such major work, carrying out the tender process, and issuing the contract for works;
• Arranging regular maintenance contracts, for instance, for the cleaning, window cleaning, gardening and the servicing of equipment such as lifts and fire equipment;
• Arranging the day to day repair and maintenance of the buildings, equipment and any landscaped areas;
• Assist in arranging such insurance as may be necessary, such as buildings, terrorism, Directors and Officers liability and engineering insurance, via independent insurance brokers (on an introducer basis);
• Liaising between insurers, loss adjusters, contractors and residents in the process of insurance claims;
• Recruiting, appointing, supervising and managing such site staff as may be required, for example concierge or caretaker, including managing payroll and any other HR issue;
• Dealing with enquiries from solicitors as part of the sale process of an individual flat or house;
• Accepting and receipting notices of dealings on your behalf and issuing share certificates to new owners, if applicable;
• Advise you, draft and deal with any licences and permissions required under leases, for instance a Licence to Assign, Licence to Alter or permission to keep a pet;
• Reporting to you on management and accounting issues as agreed within our management agreement;
• Ensuring any other obligation imposed upon you under the leases or deeds are properly managed.

To find out more information and to see how we can help you Contact us.